Four companies. One frustration.
For 15 years, I've watched the tech industry give itself a bad name. Vendors charging premium prices for mediocre work. Penetration test reports that were 100 pages of scanner output and zero actionable guidance. Answering services that couldn't tell a server outage from a password reset. "AI-powered" tools that were just repackaged templates with a chatbot glued on.
Businesses kept paying more and getting less — and the bar just kept dropping. I decided to change that.
SkyNet MTS is where it started — and it's still the backbone of everything I do. A managed IT services provider with offices in Columbus, Ohio and Phoenix, Arizona, built on a principle the rest of the industry forgot: speed wins. Our average response time is one-fifth the industry standard. We don't hide behind remote-only support — when a problem needs hands on it, we show up. And we deliver complete solutions without nickeling and diming. No "that's out of scope" conversations. No surprise line items. No charging extra for the thing that should have been included in the first place.
The proof is in the numbers. SkyNet maintains world-class Net Promoter Scores, world-class client retention, and world-class employee satisfaction. Our people stay an average of five times longer than the industry standard — which means the technician who helped you last month is the same one who helps you next month. They know your environment, they know your people, and they don't need to be brought up to speed every time something breaks. In an industry with a turnover problem, we solved it by building a place people actually want to work. Turns out, when you take care of your team, they take care of your clients.
RevealSec is a penetration testing firm built on custom automation developed from hundreds of engagements. While competitors charge $30,000+ and deliver a novel-length report only a CISO can decode, RevealSec delivers clear, prioritized findings at a fraction of the cost. The automation isn't a shortcut — it's what happens when you've done the same critical work hundreds of times and refuse to keep doing it manually.
MSP Dispatch was born from the same frustration. Every answering service on the market treats MSPs like dentist offices — generic scripts, no technical knowledge, no PSA integration. I built a dispatch operation staffed by people who understand IT, triage real emergencies, and create tickets directly in ConnectWise or Autotask. No AI. No scripts. No per-minute billing games.
Elevate AI is where it all comes together. After years of building AI agents and automation to scale my own companies — tools that actually work, not vendor demos — I started doing the same for other small businesses. Not selling software. Not reselling someone else's platform. Building custom AI systems that replace overpriced SaaS tools and automate the work that keeps teams stuck in busywork instead of growth.
Attack every problem like it's an emergency — because to the client, it is. Build systems that work the way the business needs, not the way some vendor decided they should. And never let a business pay more for less just because the industry says that's normal.
Your technology should help your business grow. If it's not doing that, you're paying for the wrong thing — or paying the wrong people. That's the problem I kept seeing across every corner of the industry. So I stopped buying solutions and started building them.
And now, AI is accelerating all of it. The same approach that built four companies — refuse to accept slow, overpriced, and "good enough" — is now running at a scale that wasn't possible two years ago. I've built AI agents that pre-research support tickets before a technician even opens them. Automation that turns a 45-minute manual process into a 3-minute one. Systems that monitor, analyze, and act across hundreds of endpoints and dozens of client environments around the clock.
The result: faster support, lower costs, and higher value delivered to every client — not by cutting corners, but by building the tools that let a team of humans operate like an army. The technology industry spent years underdelivering and overcharging. I'm using AI to make that model permanently obsolete.